Terms of service

Welcome to CardSave Online. By accessing or purchasing from our website, you agree to the following terms. Please read them carefully.

1. Overview

This website is operated by CardSave Online ("we", "us", "our"). Throughout the site, the terms "you" and "your" refer to the user or customer. By using our site or placing an order, you agree to be bound by these Terms of Service and all policies referenced here.

2. Eligibility

By using this site, you confirm that you are at least 18 years old, or that you are using the site with the consent of a parent or guardian. You agree to provide accurate and complete information when placing an order.

3. Products & pricing

We sell trading card protection products and accessories. We make every effort to display our products and prices accurately, but errors may occasionally occur. All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to correct any errors and to change prices or product availability at any time without notice.

4. Orders & payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment is taken at checkout via our secure payment providers. Your order is confirmed once you receive a confirmation email from us.

5. Shipping

Delivery timescales, costs and coverage are set out in our Shipping Policy, which forms part of these terms.

6. Returns & refunds

Returns and refunds are handled in accordance with our Refund Policy. Your statutory rights as a consumer are not affected.

7. Acceptable use

You agree not to use our site for any unlawful purpose, to interfere with its operation or security, or to attempt to gain unauthorised access to any part of the site or its systems.

8. Intellectual property

All content on this site — including the CardSave Online name, logo, text, graphics and images — is our property or used with permission and is protected by applicable intellectual property laws. You may not reproduce or reuse it without our written consent.

9. Limitation of liability

To the fullest extent permitted by law, CardSave Online shall not be liable for any indirect or consequential loss arising from the use of our site or products. Nothing in these terms limits our liability for matters that cannot be excluded under law, including your statutory consumer rights.

10. Changes to these terms

We may update these Terms of Service from time to time. The version published on this page at the time of your order is the version that applies. We encourage you to review this page periodically.

11. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms of Service, please reach out via our Contact page.